Some repairs can be done without consent from the Council, however work involving structural repairs and other more significant work often requires a building consent.

It’s important to make sure that any urgent repairs such as those done during an emergency have been inspected and a certificate of acceptance (external link) issued where possible.

If you have done building work without a consent or different to what was consented, get in touch so we can discuss the options with you.


Here's what you can do

If you think you may have carried out work without the required consent:

  • Call 941 8999 and ask for the Duty Building Consents Officer and explain what unconsented work you have done and why. 
  • Ask about a certificate of acceptance. In some cases, this may help.

A notice to fix

A notice to fix is a formal notice from the Council instructing you to take action to address the issues identified. You are usually given a timeframe to respond to prevent further action being taken.


What to do if you suspect substandard or unconsented work

If you have serious concerns about commercial building work, you can raise this and the Council will investigate.

You will need to provide details of your concerns, including how the work fails to meet the requirements of the building code or Building Act.

You can raise concerns by:

Investigation findings

Media release: Council investigation clears buildings (external link)

Building Steelwork Investigation report February 2017 [PDF, 635 KB]

Canterbury Earthquakes Royal Commission findings (external link)