To make sure your bins are collected, please check that bins:
- lids are shut flat
- are out by 6am and in by 11pm on collection day (to help prevent bin theft)
- are on the footpath or grass verge closest to where the collection vehicle passes, logo facing the road
- are at least 50cm apart from each other and from obstructions like trees and power poles. Bins heavier than 70 kg are unable to be emptied.
- are not contaminated. Check the Christchurch Wheelie Bins app or the Sorting page to find out what to put in which bin.
If your bins go missing on collection day, please report to the Council within 24 hours of your pick up day to avoid replacement costs.
If you are moving house, please leave the bins behind at their allocated address.