Contact us

Find out how to get in touch with the council. This includes service desk locations and opening hours. We can be reached by phone or email 24 hours a day and 365 days a year.

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Phone

03 941 8999 (0800 800 169)

Fax

03 941 8033

Available 24 hours a day and 365 days a year for all enquiries.

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Post

Please include the recipient's name, position, team/unit and PO Box number in the address.

 

Civic Offices, 53 Hereford Street - PO Boxes

Unit PO Box

Anchor Projects Unit

Community Facilities Rebuild

Infrastructure Rebuild

Major Facilities Rebuild Unit

Christchurch City Council
PO Box 73011
Christchurch 8154

City Planning Unit

Customer Services and Online Channels

Natural Environment and Heritage Unit

Strategic Policy Unit

Transport and Research Unit

Urban Design and Regeneration Unit

Christchurch City Council
PO Box 73012
Christchurch 8154

Certification Exemptions and Claims Unit

Commercial Consents Unit

Customer and Business Services Unit

Operational Policy and Quality Improvement Unit

Programme Management Office

Residential Consents Unit

Christchurch City Council
PO Box 73013
Christchurch 8154

Assets and Networks Unit

Business Support Unit

City Water and Waste Unit

Culture, Leisure and Parks

Resource Consents Unit

Transport and City Streets Unit

Christchurch City Council
PO Box 73014
Christchurch 8154

Corporate Finance Unit

Corporate Planning and Performance

Corporate Support Unit

Finance and Business Performance

Information Technology Unit

Christchurch City Council
PO Box 73015
Christchurch 8154

CDEM and Rural Fire Unit

Community Arts and Events Unit

Community Governance and Support Unit

Continuous Improvement

Council Secretary

Housing Unit

Public Information and Participation

The Mayor and Elected Members

Chief Executive Officer

General Managers

Christchurch City Council
PO Box 73016
Christchurch 8154

Human Resources

Legal Services Unit

Regulatory Compliance Unit

Christchurch City Council
PO Box 73049
Christchurch 8154
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Christchurch City Council
53 Hereford Street
Christchurch Central
Christchurch 8154
New Zealand

Service centre locations and opening hours table

Service centre
Address
Business hours

Akaroa

 

40D Rue Lavaud
PO Box 73028
Akaroa 7520

Mon to Fri, 9am to 12:30pm, 1:30pm to 5pm
Closed 12:30pm to 1:30pm

Christmas hours: Closed from 25 December, reopens on 3 January 2019.

Beckenham

66 Colombo St, Beckenham  
PO Box 73021 
Christchurch 8154
South Library(external link)

Mon to Fri, 9am to 5pm

Christmas hours: Closed from 25 December, reopens on 3 January 2019.

Civic Offices

53 Hereford Street
PO Box 73012
Christchurch Central
Christchurch 8154

Mon to Fri, 8am to 5pm

Christmas hours: Closed on public holidays. Open on 27, 28 and 31 December from 9am to 4pm. Normal hours resume on 3 January 2019.

Fendalton

4 Jeffreys Rd, Fendalton (Cnr Jeffreys & Clyde Rds) 
PO Box 73020 
Christchurch 8154
Fendalton Library(external link)

Mon to Fri, 9am to 5pm

Christmas hours: Closed from 25 December, reopens on 3 January 2019.

Additional NZ Post services
Stamps, post bags, NZ and international parcels and courier/tracking services. No NZ Post bill payment services.

Hornby

2/8 Goulding Ave, Hornby
PO Box 73045
Hornby Library(external link)

Mon to Fri, 9am to 3pm

Christmas hours: Closed from 25 December, reopens on 3 January 2019.

Linwood

Eastgate Mall 1st Floor (Cnr Buckley's Rd & Linwood Ave)
PO Box 73025
Linwood Library(external link)

Mon to Fri, 9am to 5pm

Christmas opening hours: Closed from 25 December, reopens on 3 January 2019.

Little River

4236 Christchurch Akaroa Rd
PO Box 73029
RD 1 
Little River 7591

Mon to Fri, 8:30am to 12:30pm and 1:30pm to 4:30pm
Closed 12:30pm to 1:30pm

Christmas hours: Closed from 25 December, reopens on 3 January 2019.

Lyttelton

18 Canterbury Street 
PO Box 73027 
Christchurch 8154

Mon to Fri, 10am to 6pm

Christmas hours: Closed from 25 December, reopens on 3 January 2019.

Papanui

5 Restell St, Papanui (Cnr Langdons Rd & Restell St)
PO Box 73024 
Christchurch 8154
Papanui Library(external link)

Mon to Fri, 9am to 5pm

Christmas hours: Closed from 25 December, reopens on 3 January 2019.

Riccarton

199 Clarence Street, Riccarton 
PO Box 73022 
Christchurch 8154

Mon to Fri, 9am to 5pm

Christmas hours: Closed from 25 December, reopens on 3 January 2019.

Shirley

36 Marshland Rd, Shirley 
PO Box 73023 
Christchurch 8154
Shirley Library(external link)

Mon to Fri, 9am to 5pm

Christmas hours: Closed from 25 December, reopens on 3 January 2019.

Te Hāpua: Halswell Centre

341 Halswell Road
PO Box 73045
Christchurch 8154
Te Hāpua: Halswell Library(external link)

Service Centre hours:

  • Mon to Fri, 9am to 7pm 
  • Weekends and public holidays, 11.30am to 7pm
  • Closes at 6pm on Christmas Day Eve, New Years Eve and New Years Day
  • Closed Christmas Day

Pool hours:

  • 11.30am to 7pm Monday to Sunday 
  • Closes at 6pm on Christmas Day Eve, New Years Eve and New Years Day
  • Closed Christmas Day

Service centre locations and opening hours map

Map Listing