The Life in Christchurch survey series was commissioned to gauge residents views on a range of issues relating to life in Christchurch.

First undertaken in 2016, the Life in Christchurch survey started as a comprehensive survey of resident perceptions of various aspects of Life in Christchurch. From 2017, it was decided that the Life in Christchurch survey series would consist of a series of smaller topic based surveys.

The survey covers a range of areas including:

  • Communities and local neighbourhoods (biennial)
  • The central city (annually)
  • Moving around the city (annually)
  • Our natural environment (biennial)
  • Our arts, culture and heritage (biennial).

There are typically three to four Life in Christchurch survey topics spread throughout a year. 

Methodology

Life in Christchurch is a web based survey. It uses a snowball method to reach respondents, using a "word of mouth" approach rather than the more traditional random sample selection methodology.

The snowball method works on the premise that participants will then share the survey with further participants; it is called snowballing as (in theory) once you have the ball rolling, it picks up more "snow" along the way and continues to grow.

The advantages of using the snowball methodology are:

  • it enables the targeting of specific groups of interest, such as people with disabilities or smaller ethnic groups
  • it often reaches communities who are not easily accessible by more traditional survey methods, or formal consultation

This method provides results that are indicative rather than representative of the wider community. It also results in high numbers of respondents because the sample size is unlimited. Typically, each Life in Christchurch survey can receive between 2000 - 4500 respondents.

Respondents are able to sign-up to receive notifications(external link) when there is another opportunity to provide feedback on other Council services. 

The survey is sent via email to respondents and available on the Christchurch City Council Facebook page. Participants are encouraged to share the survey through their networks and to friends and whānau. 

Results from the Life in Christchurch survey series feed into the Community Outcomes monitoring programme at the Christchurch City Council and information is available to help inform Council decision making. The results and a summary report of each Life in Christchurch survey is available on the Council website(external link).

Life in Christchurch surveys

Communities and Neighbourhoods

First commissioned in 2017, the Life in Christchurch Community and Neighbourhood survey seeks feedback on features that attract or detract from a neighbourhood, facilities and services, safety in neighbourhoods and communities, and housing. 

 The Central City

First commissioned in 2017, the Life in Christchurch Central City survey seeks feedback on different features of living in the central city including housing, facilities and services, the environment and identity, transport and safety. 

Transport

First commissioned in 2017, the Life in Christchurch Transport survey seeks feedback on travel around Christchurch by mode including how often participants use that mode, safety while travelling, ease of travel, and what makes travelling difficult. 

Our Natural Environment

First commissioned in 2018, the Life in Christchurch Natural Environment survey seeks feedback on a range of topics including understanding of the environment and biodiversity, the importance and condition of the natural environment, waterway quality and amenity, and climate change. 

Arts, Culture and Heritage

First commissioned in 2018, the Life in Christchurch Arts, Culture and Heritage survey seeks feedback on arts facilities and events, perceptions of culture and cultural events / festivals in Christchurch, and Christchurch's heritage. 

About the survey

About the survey

The Life in Christchurch survey series(external link)  is a legitimate survey conducted by the Council's Monitoring and Research Team.

The survey is open to all Christchurch residents and is voluntary. You are under no obligation to complete it. 

The survey is open to all Christchurch residents and anyone can complete it. he 

The results of the survey(external link) are made available on the Council website.

Why we need this information

Your feedback is important in helping the Council better understand what makes Christchurch (including Banks Peninsula) a great place to live. The answers provided will help the Council better understand the views of different groups of people in different parts of the city, and develop the appropriate services to better meet your needs. 

The Life in Christchurch survey programme is aimed at everyone in Christchurch and is only available online. The survey can also be accessed at Council libraries. 

Why we ask for personal information

It is important for us to understand the views of different groups and communities throughout the city and to develop the appropriate services and support networks to better meet the needs of the community.

All the survey information is private, anonymous and confidential. Responses will not be passed on or sold to any third party.

Receive notifications to provide feedback on other Council services

 Sign up to receive notifications (external link)when there is an opportunity to provide feedback on other Council services,

Problems with online survey

If you're having problems submitting your survey note the details of the problem and contact the Monitoring and Research Team: monitor@ccc.govt.nz